BarkBox Reviews

I tried to change from regular to super chewer because my dog ate all of their toys. Bark box charged me THREE times for ONE box. It took about 4 hours to finally weed through all the extra charges which totaled $90. Now this month, my "super chewer" box arrived with only two small toys and two small bags of treats all costing over $30. The enclosed flyer had a big poster of all the toys that were SUPPOSED TO be in the box. They were all missing but one. Very disappointed. And now it's almost impossible to cancel my subscription! I can only cancel "yearly auto renewal". Trying to reach some human — no one responds. Will never use bark box again.

When you have to entertain 3 doggos and you’re absolutely exhausted, BARKBOX to the rescue! Run don’t walk and go Fetch this deal now!????????????

My Scamp’s first Barkbox arrived right away. It was the NBA themed box. I let Scamp open it and he was so excited. He loves his plush toys and snacks. Everything is just adorable

My 2 Dalmatians loved every single toy that filled out box, not to mention the variety of treats that accompanied them! Thank you so much for your thoughtful and creative Box!

I wanted toys for super chewer
And all I got were the soft toys which are all chewed up
Hoping next box is better

My dog loves everything that came in his first box! He pulls them all out and plays with tjem all every day! Love seeing him happy! He loves the snacks too! Thanks for the great choices!

I have 2 Australian cattle dogs. My boys loved their first super chewer box. Unfortunately they are too young for the toys just yet. But they absolutely loved treats. We will be switching to Bark box for a little while and trying super chewer again in the near future.

Willow absolutely loves her Snorba dragon!!! It's the first toy she grabs every morning after our walk. I'm excited to see what her next box brings ????

Overall everything was great. The toys did not hold up as well as I hoped. 2 out of 3 survived my super chewer, who destroys them within minutes. The snacks had them begging for more.

Literally the worst customer service I've ever experienced. I listed my pet's allergies and still got DEADLY treats. Called them to clarify the allergies, still got horrible treats. Used their online support chat option TWICE and still got horrible treats. All of the toys are useless - I literally got the same toys in like 3 boxes because they had too many of them on hand. AND their gimmick to get you to sign on with a special box is not true. They'll send you whatever they have and when I reached out asking about the EXTRA I paid in order to get the space box they said "sorry. We have maybe one toy from that box. Too bad" and instead of refunds or apologies they tell you to donate any toys or treats your dog can't use - Money is exchanged for goods and services and I get NEITHER if I'm donating everything I paid for? And on top of that, they know their business is so despicable that they WILL NOT ALLOW you to cancel your subscription. I bought a year package for nearly $400 just before the pandemic hit and I'm forever disgusted in this company and how they handle business. I have a new item on my bucket list and it's to see this company fail and then to spit on the ashes of their CEO. I will absolutely be spreading the word as far as humanly possible to ensure no one else suffers like my family did having lost $400 before the pandemic and watching chunks of plastic scented like vanilla arrive in a monthly box next to treats that could kill my animals. I can't voice my anger enough.

Barkbox requires an annual up front payment - the reason is that each month your delivery is later, later and later. I WILL NEVER RENEW - Total rip off. Today is the 25th of the month... AND STILL NO DELIVERY. I WILL NOT RENEW. They clearly have too many customers than they can support. I will happily spend my money for my dog elsewhere.

Bark Box is fantastic. It is hilarious and my dog always looks forward to receiving them. The treats are great quality and made in the US. The Bark Box team puts so much thought into these boxes and it shows! We could not be happier!